Determining if a company requires on-site security guards involves evaluating several factors related to security, the environment, and the nature of the business activity. Here are some key considerations:
We offer private security for businesses and/or individuals on a temporary and full-time basis:
Temporary Security: We provide this service to clients with one-day events or those seeking personal protection services. Temporary security services are billed at a higher rate than full-time services and require an upfront payment before the services are provided.
Full-Time Security: We provide this service to clients looking to safeguard their businesses or properties. Full-time services cover security needs 24/7. IESS Group can offer these services with a minimum 2-week contract and prior notice to recruit and train staff to meet your organization's security requirements.
IESS Group is a fully licensed security agency to operate in USA.
Our team of on-site security guards undergoes continuous training in the following areas:
This training is essential for security guards to perform their duties professionally, effectively, and within the legal framework.
On-site security specializes in the protection of internal spaces in businesses, condominiums, and residential buildings. This service covers strategic areas such as reception, parking lots, hallways, meeting rooms, loading and unloading areas, and common areas. IESS Group on-site guards monitor and control access to these areas, providing comprehensive protection that prevents risks and ensures a safe and controlled environment within the premises.
The on-site security guards at IESS Group perform specific functions that enhance internal security:
Before hiring on-site security, it is essential to assess the training and experience of the security team. IESS Group ensures that its guards are certified, insured, and trained in advanced security protocols, providing a reliable and professional service. Additionally, they offer flexible hiring plans tailored to the specific needs of each client.
Having on-site security from IESS Group is key to ensuring a safe and controlled environment in your business or condominium. This service not only prevents incidents but also enhances the trust and peace of mind of those who live or work in the area, protecting assets and ensuring the integrity of the facilities and individuals.
IESS Group is fully licensed and insured. We hold a Type B license and carry both liability insurance and workers’ compensation coverage.
IESS Group is a corporation that includes different companies and services such as Fixclean (professional cleaning services) and Training Center. For complementary services that require specific modalities, we work under a legal agreement with companies within the corporation that have the necessary permits.
IESS Group holds the corresponding permit through one of its subsidiaries to offer armed escorts, both fixed and occasional.
Services are visited daily in different shifts to ensure compliance with the instructions. Visits are recorded in the service log, which is reviewed and authorized by the client, and in the Operational Center logs, which operates 24/7, 365 days a year.
For further control, if the client has CCTV that can be remotely monitored, it can be linked to our Operational Center (this is not a monitoring service) to perform random checks and verify service status.
IESS Group has general instructions for services that are adapted based on the client's needs. After signing the contract, it is sent to the coordinator to conduct a security analysis and prepare a specific confidential master plan for the client, with the client's supervision and approval. The main elements of the plan include:
IESS Group is a drug-free company, as all our employees undergo a drug test at the recruitment stage, which is included in the client's file. Random drug tests are performed bi-weekly.
In the event of theft or damage, IESS Group investigates with polygraph tests in collaboration with the client to determine responsibility. If the security team is found to be at fault, IESS Group covers the damage and pays the corresponding deductible through the client’s insurance. It is important to note that IESS Group recommends that clients have appropriate insurance for large-scale damages (fire, truck theft, etc.).
At the beginning of service, the Customer Service Department makes a call every two days to the administrator to ensure satisfaction with the service. If the response is negative, a report is made to the corresponding area for a prompt solution. After two weeks, calls are made every three days, and from the third week onwards, calls are made weekly to check service progress, compliance with instructions, and supervision.
Security personnel are trained internally, and the record is kept in their file (a copy can be sent to the client). However, no diploma is issued for initial or ongoing training, except for specific certifications such as first aid or driving courses.
We have Israeli instructors who are registered and accredited by the Israeli government.
Before starting their service, the staff receives training in three segments:
a) General training
b) Specific training based on their service instructions
c) Physical training and self-defense (which is reinforced monthly)
As a comprehensive security company, we have a consulting department that develops a master security plan for the client based on an analysis conducted by our experts. This analysis can be done without hiring our security services and has a cost. If the security service (guard on-site) is contracted, the analysis, planning, and creation of instructions are included in the quotation.
The general profile was developed by a professional psychologist in conjunction with the General and Operational Management, based on field experience. It is important that the general profile is adapted to the client’s specific needs, and necessary adjustments are made based on the service.
The profile is constantly reviewed and supervised by the operational area (Director and Coordinators), the human resources department, and the client. For specific cases, recruiters select and compile information, which is then authorized by the Department Head.
The factors evaluated in the tests include personality traits, honesty, reliability, job stability, and drug use. Depending on the position, additional evaluations such as intellectual level, defense mechanisms, and polygraph tests are included. Results are obtained the same day.
A qualitative rapid test for five substances (cocaine, marijuana, amphetamines, opiates, and methamphetamines) is performed and signed by the recruiter assigned to the personnel.
The result is reported by personality areas and trust levels and is signed and reviewed by one of our licensed psychologists from the human resources department.
All employees at IESS Group receive all benefits required by U.S. law, starting from their first day of employment.
The advantages that make us different are:
